Shipping Policy

HygieneHub ships throughout the United States and worldwide. Shipping charges and applicable import duties and taxes are calculated and displayed at checkout.

Order Processing

Orders are processed within 2 business days, excluding weekends and public holidays. Processing time is separate from the delivery estimates below.

United States Shipping

We ship throughout the United States, including Alaska, Hawaii, US territories, PO boxes, and APO/FPO military addresses.

Estimated delivery after dispatch: 4–7 business days.

Remote locations and military addresses may require additional delivery time.

International Shipping

We offer worldwide shipping.

Estimated delivery after dispatch: 5–8 business days.

Delivery times may vary depending on the destination, customs clearance, and local carrier conditions.

Shipping Charges

Shipping charges are calculated based on your order and delivery address. The total shipping cost is displayed at checkout before you complete your purchase.

Customs, Duties and Import Taxes

Applicable import duties and taxes are calculated and collected at checkout.

If a carrier or customs authority requests an additional payment, please contact support@hygienehub.store with your order number and the payment notice so we can help clarify the charge.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Tracking details are also available on your order status page.

Please allow time for the carrier to update tracking information after dispatch.

Delivery Estimates and Delays

Delivery estimates begin after dispatch and do not include the 2-business-day processing period. These estimates are not guaranteed arrival dates.

Customs inspections, public holidays, severe weather, carrier disruptions, or remote delivery locations may cause delays. If your order has not arrived within the estimated timeframe, contact us for assistance.

Shipping Address Changes

Please verify your delivery address before placing your order. If you need to make a correction, contact support@hygienehub.store as soon as possible.

We will try to update your address before dispatch. Changes may not be possible once your order has been processed or shipped.

Missing or Damaged Orders

If your order appears to be missing or arrives damaged, email support@hygienehub.store with your order number and a description of the issue.

For damaged items, please include photographs of the product and packaging where possible. We will investigate and help arrange an appropriate resolution.

Returns and Refunds

Please refer to our Refund Policy for information about returns and refunds.

Contact Us

For questions about shipping or your order, contact:

Email: support@hygienehub.store